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Account Representative Resume Example
San Francisco, California, CA 94115
Results-oriented Account Representative with over 6 years of experience in sales, account management, and customer service. Demonstrated ability to build and maintain long-lasting client relationships, consistently exceed sales targets, and drive growth in competitive markets. Proven expertise in developing and executing sales strategies, identifying upselling and cross-selling opportunities, and using CRM software to analyze performance metrics. Adept at working both independently and as part of a team, with a strong commitment to delivering exceptional customer satisfaction.
NYC, New York
Manage and grow a portfolio of key accounts, developing and implementing strategies to achieve sales targets.
Conduct market research to identify new sales opportunities and prospects.
Build strong relationships with clients, providing excellent customer service and addressing any concerns or issues promptly.
Negotiate contracts and pricing agreements with clients, ensuring profitable sales margins.
Collaborate with internal teams, such as marketing and product development, to optimize sales and meet customer needs.
Managed a portfolio of 25 key accounts with an annual revenue of $5M+
Developed and executed strategic account plans to achieve revenue growth and customer satisfaction goals
Identified upsell and cross-sell opportunities to maximize revenue potential
Built strong relationships with clients to ensure long-term partnerships and repeat business
Negotiated contracts and renewals with clients to achieve win-win outcomes
Collaborated with internal teams including sales, marketing, and customer success to deliver exceptional customer experiences
New York University (NYU)
Bachelor of Science in Business Administration
NYC, New York
CRM software (Salesforce, HubSpot, etc.)
Certified Public Accountant (CPA)
- American Institute of Certified Public Accountants (AICPA)
Certified Financial Analyst (CFA)
- CFA Institute
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