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Account Representative Resume Example
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SAM JOHN
ACCOUNT REPRESENTATIVE
sam@company.com
(912) 55522-4321
San Francisco, California, CA 94115
https://linkedin.com/sam
PROFESSIONAL SUMMARY
Results-oriented Account Representative with over 6 years of experience in sales, account management, and customer service. Demonstrated ability to build and maintain long-lasting client relationships, consistently exceed sales targets, and drive growth in competitive markets. Proven expertise in developing and executing sales strategies, identifying upselling and cross-selling opportunities, and using CRM software to analyze performance metrics. Adept at working both independently and as part of a team, with a strong commitment to delivering exceptional customer satisfaction.
EXPERIENCE
XYZ Company
-
Account Representative
02/2018
-
current
NYC, New York
Manage and grow a portfolio of key accounts, developing and implementing strategies to achieve sales targets.
Conduct market research to identify new sales opportunities and prospects.
Build strong relationships with clients, providing excellent customer service and addressing any concerns or issues promptly.
Negotiate contracts and pricing agreements with clients, ensuring profitable sales margins.
Collaborate with internal teams, such as marketing and product development, to optimize sales and meet customer needs.
ABC Company
-
Account Executive
01/2015
-
01/2018
Austin, Texas
Managed a portfolio of 25 key accounts with an annual revenue of $5M+
Developed and executed strategic account plans to achieve revenue growth and customer satisfaction goals
Identified upsell and cross-sell opportunities to maximize revenue potential
Built strong relationships with clients to ensure long-term partnerships and repeat business
Negotiated contracts and renewals with clients to achieve win-win outcomes
Collaborated with internal teams including sales, marketing, and customer success to deliver exceptional customer experiences
EDUCATION
New York University (NYU)
-
Bachelor of Science in Business Administration
01/2013
-
03/2017
NYC, New York
SKILLS
Account management
Expert
Relationship building
Expert
Strategic planning
Expert
Negotiation
Expert
Customer satisfaction
Expert
Communication
Expert
Presentation
Expert
Team collaboration
Expert
CRM software (Salesforce, HubSpot, etc.)
Expert
CERTIFICATIONS
Certified Public Accountant (CPA)
- American Institute of Certified Public Accountants (AICPA)
Certified Financial Analyst (CFA)
- CFA Institute
LANGUAGES
English
Spanish
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